Instructor Help & FAQ

The scheduled FTP test did not occur during the interval, or the post FTP test summary screen did not display
Did you add a FTP test event into an interval, and it didn’t occur as planned, or the summary screen did not display? Two things could have prevented the te...
Thu, 25 Jul, 2019 at 7:26 AM
How do I run a Stages Flight class if my tablet is out of power or I cannot connect the Stages Control App to Stages Flight?
Is your tablet with the Stages Flight Control App out of power, not working, or you cannot connect the Stages Control App to Stages Flight? It is still poss...
Thu, 25 Jul, 2019 at 8:14 AM
How do I use or save intensity profiles and routes in the Instructor Cloud?
The INSTRUCTOR CLOUD contains intensity profiles and routes created by instructors from all over the world who want to share their favorite profiles with ot...
Fri, 12 Apr, 2019 at 7:13 AM
The new zingfit class type that I created doesn’t show user information on the Stages Flight group display
For Stages Flight studios integrated with zingfit. When you create a new class type in zingfit, it will need to be integrated with the Stages Flight sys...
Mon, 26 Aug, 2019 at 1:57 PM
How does the integration between Stages Flight and zingfit work?
The primary function of the integration is to allow users to book classes from the zingfit platform and receive their workout data from Stages Flight. To ac...
Tue, 20 Aug, 2019 at 2:55 PM
How can I create a mapped course, such as a racing course or local climb? (Video)
Stages Flight instructors have a range of easy options to build a course using the route maker or upload an existing file into the system to create profile ...
Tue, 20 Feb, 2018 at 4:11 PM
Ride data is not displaying on the Flight gauge during the ride
If there are no power or cadence readings being displayed for a bike during your class, you need to figure out where the connection loss is occurring. Follo...
Thu, 21 Feb, 2019 at 8:19 AM
Having trouble connecting the Stages Flight Control App to the Stages Flight System?
Are you receiving this error message on your tablet when you are trying to connect the Stages Flight Control App to the Stages Flight System? The...
Thu, 25 Jul, 2019 at 8:14 AM
My route or profile isn't showing up on the instructor console
When you create a new profile or route, it may take some time to be uploaded and delivered to the club. To download new profiles and routes to the instructo...
Tue, 20 Feb, 2018 at 4:15 PM
What is Handicap (HCP) Mode?
Handicap mode makes it possible for a class with a wide range of abilities to participate in a competition on a more level playing field. By using handicap ...
Mon, 11 Mar, 2019 at 1:47 PM